Lilac
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“The newsletter is a lovely and positive thing to read – thanks for sharing! I especially thought the tuck shop idea is a lovely idea for residents.”
Kat, CQC Inspector“I’m sure that you know but Sue and I came a few weeks ago to start the audit process and we were really, really impressed with how things are running and just how lovely the staff and managers were.”
Emma, Nottinghamshire County Council inspection team“I came to Innova House at the age of 18 and needed support to learn how to cope with my anger and worries. I learned life skills to become more independent and made friends. I even got a job! I moved on into supported living recently and have my own flat with less support as I can now do most things myself. This is all thanks to the team at Innova House!”
“It’s lovely to be involved in my son’s care. The staff at Innova House ask for my advice, keep me regularly updated and we talk. He’s happy here and they all know him well. He calls it home so I know he’s happy.”
“Thank you so very much for all your love and compassion for my brother in all the time he was at Innova House. I shall always think of you as friends as well as professionals and as someone I could turn to with any concerns. It was good for me to know that my brother had a positive influence on you all, thank you.”
“We know she is very happy with you as she is always eager to go back home to Innova with you after her visits to us. That pleases us so much because we know you care for her!”
Marcus
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