Our Team

Caring, qualified and committed

Our team is highly qualified, committed and experienced. Our staff are trained and committed to supporting individuals with a range of complex needs including associated challenging behaviours.

We also have experience in supporting adults with autism spectrum conditions and learning disabilities. We pride ourselves on the ethos of ‘ordinary life principles’ where we support individuals in a bespoke and holistic way, assisting them in taking part and learning new skills in each area of daily living through specific, measurable, achievable, realistic and timely targets. These aims are in line with a person-centred care plan. We also offer a ‘step down’ service to less supported environments in small houses and bungalows for future living. We support individuals with the aims and outcomes of their care plans in order to achieve these goals in a safe and planned way.

Our staff team are committed and work hard to ensure that they create a bond with service users to meet all their needs and security. We provide Personal, Health and Social Education (PHSE) tailored for the individuals’ needs.

Our staff are recruited, supported and trained to:

• Treat people with dignity and respect
• Focus on people’s potential and strengths
• Value each person as a unique individual
• Listen non-judgementally to people’s experiences
• Be genuinely concerned for the person’s wellbeing
• Be creative and innovative when supporting someone to realise their potential.

All staff are trained through the nationally recognised Care Certificate within their first twelve weeks of employment. This is supported by service-specific induction and enrolment onto the health and social care diploma programme. Mandatory and specialist training is provided to the team and updated regularly through a combination of face to face training and e-learning.